Privacy policy
Privacy Policy Draft
Last updated: September 27, 2026
This Privacy Policy describes how FITAVID, operated by ShopperTrendz LLC, collects, uses, and discloses personal information when you visit FITAVID.com, place an order, contact us, subscribe to communications, or otherwise interact with our online store.
Information we collect
Depending on how you use the store, we may collect identifiers and contact information such as your name, email address, phone number, billing and shipping address; order and transaction information; customer-service communications; marketing preferences; and technical information such as device, browser, IP address, cookie identifiers, and website activity.
How we collect information
We collect information directly from you, automatically when you use the website, and from service providers that help operate the store, process payments, fulfill orders, prevent fraud, provide analytics, or support marketing and customer service.
How we use information
- To process, fulfill, deliver, and support orders
- To provide customer service and respond to inquiries
- To operate, secure, troubleshoot, and improve the website and services
- To prevent fraud, abuse, and security incidents
- To send transactional communications and, when permitted, marketing communications
- To comply with legal obligations and enforce our agreements
Service providers and disclosures
We may disclose personal information to service providers that perform services on our behalf, including Shopify, payment processors, shipping and fulfillment providers, technology and hosting providers, analytics providers, customer-support providers, and marketing providers that we choose to enable. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your consent.
Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide commerce services to us and may process information for its own permitted purposes. For the most current description of Shopify's privacy practices, review Shopify's privacy documentation linked through the checkout or Shopify website.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies to keep the site functioning, remember preferences, understand website use, improve performance, prevent fraud, and support marketing where enabled. Available cookie and privacy choices depend on your location and our Shopify customer-privacy settings.
Marketing communications
You can unsubscribe from promotional email by using the unsubscribe link in a marketing message. Transactional and service communications related to orders or account activity may still be sent when necessary.
Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, fraud prevention, tax and accounting requirements, dispute resolution, and legal compliance.
Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, and you may have rights concerning targeted advertising, sale, or sharing as those terms are defined by applicable law. Available request methods and opt-out controls may be provided through Shopify's customer privacy features or by contacting us.
Children
Our online store is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the store.
International data transfers
Our service providers may process information in countries other than the country where you live. Where required, appropriate legal mechanisms are used for cross-border transfers.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage can guarantee absolute security.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The current version will be posted with a revised "Last updated" date.
Contact
FITAVID / ShopperTrendz LLC
Email: support@fitavid.com
Important setup note: Shopify can maintain an automated privacy policy that updates when certain privacy settings change. Before launch, compare this draft with the policy generated by Shopify under Settings > Customer privacy and use the version that most accurately reflects your actual apps, cookies, analytics, advertising, and data-sharing configuration.